|This was a case in which the customer
said they were having trouble with the temp directory filling up with
cab files, so they transferred them to the server. And then, since
the computer was running slowly, and since the computer was running out
of memory in the temp folder, they added more RAM memory.
0x0000001A error refers to a problem with memory management. So I looked
at the motherboard to see how the memory upgrade was performed.
There were 2 memory sockets. One had 8gb and the other had 4gb.
So we had unmatched memory in a 64-bit motherboard. We took out the
4gb and the system stopped having the 0x0000001A error. In
addition, there were several programs installed that were either bloatware or were at End of Lifecycle/End of Support. These
programs were uninstalled and the computer recovered.