Cannot send/receive e-mails
You do not need to configure anything on the D-Link router for your
e-mail to work properly. If you have access to the Internet you should
be able to send/receive e-mails. Verify the following steps if you lost
the ability to send or receive e-mail after installing a D-Link router:
Verify your E-mail client settings
Step 1. Make sure you
do not have any firewall/antivirus software running on the computer.
Disable the firewall/antivirus software temporarilty to see if it fixes
Step 2. Contact your
e-mail provider (i.e. Internet Provider) and verify your incoming (POP)
and outgoing (SMTP) mail servers. This information is normally available
on the Provider's support website. The Provider should be able to assist
in the configuration of the e-mail client.
Step 3. If using
Outlook: Go to Tools > Accounts > Mail. Highlight your email account and
click Properties. Click the Server's tab. Get the name of the SNMP
Server. Make sure that the name of the server has the domain suffix
specified (e.g. 'mail-hub.bigpond.net.au', not just 'mail-hub').
Step 4. Open a command
prompt. Go to Start > Run > Type: 'cmd' > Press OK. Type: 'nslookup '
to get the IP Address of the server (example: nslookup
Step 5. Enter that IP
address in Outlook in the space for the SMTP Server on the Accounts tab.
If you continue to have problems with your email try changing the MTU
settings on the router.
Note: changing MTU on the router alone may not resolve the issue, in
this case proceed with changing MTU on your computer's Network Adapter.